Hospitality & Retail LMS

Build a Smarter Workforce with a Dynamic, Flexible Digital Learning Solution

Do Your Current Training Programs Support a Modern Workforce?

If you’re in the business of selling a good or service, you know the knowledge and expertise, professionalism, and overall morale of your team members directly support (or threaten) brand identity and the success of your organisation. Engaging, dynamic, and sustainable retail training programs help build and support confident and competent teams within your organisation, allowing your personnel to constantly increase skill sets and improve workflows, ultimately driving your business forward. 

Whether you’re a brick-and-mortar store or you sell solutions or products online, an open-source Learning Management System (LMS) like Moodle™ and Totara Learn can provide employees with anywhere, anytime access to the educational resources they need and ensures a secure and flexible training program for companies in the retail or hospitality industries.

eLearning Solutions for Retail & Hospitality Employee Training 

No two organisation's training checklists are the same. A flexible, open Learning Management System (LMS) can help you store, track, and deliver training for an organised and streamlined L&D solution. Build a custom retail training program with one of our industry-leading solutions:  

A flexible, open-source LMS solution that enables organisations to deliver individual learning plans. eThink is a certified Platinum Partner and was Partner of the Year in 2018.


Harness the power of Moodle™ to provide employees with a training system that is flexible and accessible, plus can be accessed from anywhere and on any device.

Address the Key Elements of Retail and Hospitality Training:

Onboarding and Training New Employees

An eCommerce LMS platform can help not only streamline initial training, but allows new employees to access resources and courses when it is most convenient for them as they transition into their new roles.  

Product Knowledge & Skills Training

Whether you’re training cashiers, floor staff, salespeople, or any other retail role, product knowledge training is essential in creating confident brand ambassadors for your organisation. This requires a comprehensive understanding of the key features and benefits of the product, how to use the product, and competing products in the marketplace. This type of in-depth knowledge can help turn product browsers into product buyers.

Behavioral Retail Sales Training

Nurturing soft skills such as customer service, relationship-building, or time management is arguably just as important as initial onboarding and product knowledge training. If your team members can effectively communicate and form positive relationships with potential buyers, the odds of closing a sale and encouraging brand loyalty are significantly improved.

eThink's Fully-Managed LMS Solutions for Employee Training

Managing a digital retail training program or eCommerce Learning Management System is no easy task, especially when you need to support the needs of team members in various geographic locations, departments, and roles. Not to mention, thousands of plugins and complimentary LMS tools and solutions often make it difficult to determine which solutions available in the market will be most effective for reaching your eLearning goals. That’s where eThink’s world-class services with our leading solutions make providing retail training easy!

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All Resources in One Place

Moodle™ and Totara are user-friendly solutions that will bring all of your training content and learning technologies together in a central online hub. Employees, members, volunteers, and re-sellers will have easy access to all their learning needs.

Preparing Future Leaders

Retain and refine top talent by providing employees with the resources they need to advance. A corporate LMS can be used to create a catalog of courses for professional development, enabling employees to choose courses that suit their interests and allowing you to see where their skills and passions are best suited within your organisation.

Measurable Learning

Analytics and custom reports allow you to quickly measure learner engagement, progress, and more. This data can enable more informed decision-making, identify top-performing individuals for promotion, or simply highlight the immediate impact of your training efforts.

Personalised Learning Paths

Professional education has shifted away from the one-size-fits-all approach toward providing employees with more personalised learning. A training LMS allows organisations to provide individualised learning paths, ensuring that employees receive the specific training they need to excel in their particular roles.

Compliance & Certification

Depending on your industry, you may have strict compliance rules that must be followed. Using Moodle™ or Totara LMS, employees can be automatically notified when recertifications are due. Compliance reporting also makes it easy to generate reports on every employee.

Streamlined Onboarding

An effective employee onboarding process introduces new employees to the company, and communicates the corporate vision. Having all this information accessible in one place makes for a smooth transition and helps employees feel like a valuable member of the organisation from day one.

Ready to speak with the experts at eThink?

Retail & Hospitality Training for Your Industry

  • Hotels
  • Franchises & Corporations
  • Brick-and-Mortar Stores
  • eCommerce Platforms
  • Salons and Service Operations
  • Restaurants and Fast Food
  • Car Dealerships
  • Grocery and Convenience Stores
  • Pharmacies

Learn how eThink and Totara Learn can provide a cost-effective investment in impactful retail training and building an ecommerce learning management system designed for your business.

Explore Our Retail LMS Case Studies

See how eThink is helping corporations and retail organisations deliver flexible employee training.

Powell's Books Uses Totara to Deliver a Personalised Training Experience for Employees

Vistaprint Uses Totara by eThink to Educate and Empower a Global Network of Care Specialists