eThink Education, a rapidly growing Certified Moodle Partner, announced today a partnership with eLearning Innovation LLC (EI) to provide clients with high-touch, 24/7, end user Help Desk and Instructional Design services. The partnership will allow eThink to provide their clients with after-hours service to ensure client satisfaction.
“At eThink we pride ourselves on providing unrivaled customer service,” said Randy Jones, Vice President of Sales at eThink. “Our Moodle customers have come to expect high touch support with minimal turnaround time. We are confident that this partnership with the team at eLearning Innovation will only strengthen our reputation for providing industry-leading support.”
EI’s Help Desk services ensure a smooth experience for the end user. EI provides an experienced team of highly trained professionals who provide exceptional support that is personalized and 100% relevant to the user’s situation.
“At EI we work with each client to assure that their learners feel valued, engaged, and supported throughout their eLearning experience,” said eLearning Innovation’s Founder and CEO Laurie Pulido. “We provide comprehensive, personalized, and timely support. We look forward to partnering with eThink because we believe this relationship will improve the eLearning experience for all of our clients.”
Fruits of the recent partnership already developed into a four part webinar series to benefit Moodle users. “Making the Most of Moodle” will walk Moodle users through benefits, design, construction of sites, and best practices to reach other Moodle users.
eThink has been providing Moodle cloud hosting services for the past nine years and has been rapidly growing its client base while maintaining a 99% client retention rate. As eThink continues to grow, it looks forward to forming strong partnerships with like-minded Ed Tech companies, such as eLearning Innovation, to continue providing superior service to the clients that form the eThink family of educators, innovators, and learners.
About eThink Education
eThink Education provides implementation, integration, and management services for the open source Learning Management System Moodle in the Higher Education, K-12 and corporate sectors. Open-source Moodle is the most widely used Learning Management System in the world. When implemented and managed by experts, Moodle is an extremely dynamic platform capable of matching, and often surpassing, the functionality of the competing systems in the market. eThink’s Moodle cloud hosting services offers unrivalled performance and exceptional value.
About eLearning Innovation
eLearning Innovation, with offices throughout the U.S. and Australia, offers end-to-end online education solutions to clients in higher education and in the private and non-profit sectors. EI focuses on the integration of pedagogy and technology to create the best possible experience to engage learners. EI leverages a proven track record of creative and effective instructional design with a technical delivery capability that is customizable and scalable.
eThink Education Contact:
Vice President of Sales, eThink Education
(443)504-3104 ∙ randy(dot)jones(at)ethinkeducation(dot)com
eLearning Innovation Contact:
Laurie Pulido, Founder and CEO
844-4eLearn | lpulido(at)elearninginnovation(dot)com